Tuesday, September 2, 2014

How to troubleshoot packet loss when testing Ping

How to troubleshoot packet loss when testing Ping - If you are having problems related to Internet, such as frequent disconnections or flashing, you can fix the problem by running a test of Ping. Usually disconnections and other inconsistencies are indicative of packet loss. Run the ping command lets you identify and measure the overall packet loss and latency. Run the Ping command from the Windows command prompt.

Instructions

1. Click the "Start" button. Write "Com Prompt" in the "Search programs ..." and press "Enter". This will run the command prompt.

2. Type the following command and press "Enter". You can replace the website provided in the command shown below with any website or IP address you want to use. "Ping www.google.com-t" This command starts a loop of Ping command to the server.

3. Look for lines that start with "Reply from ...". These lines indicate that the process was successful Ping. A line that says "timed out" indicates that your connection experiences a packet loss. Check the value "Time =" lines "Reply from ...". This latency is the measure of each Ping. The values ​​indicate higher slower response time, while the values ​​indicate low faster response time. Although values ​​below 100 ms are optimal or desirable in broadband connections, the value depends on the specific server load and the distance to the test server. The most important aspect observed latency is consistency. While it is common to occasionally see a value high, you should see multiple values ​​above 500 ms consistently to a server near you. Contact your provider services if you see multiple answers with values ​​high.

4. Check each of the lines "Time =". If times increase and decrease dramatically before and after seeing the line "timed out" or if you see multiple lines of "Timeout" forth between responses is likely to be a problem with your connection. Contact your provider service to solve.

5. Consecutively Press "Ctrl" and "C" keys to stop the command. Once stopped, the command comes with a brief group of statistics for the latency test. Check the lines "Packages". The value "Sent" of these lines gives the total number of packets sent from your computer, and the value "Received" shows the total amount you received. If you have packet loss on your line, the amount in "Inbox" will be less than the value "Sent". Check the percentage in the "Losses" section. If this value is greater than 10 percent, you need to contact your provider service to solve the problem.

6. Locate the "approximate time round ...". This shows the average recorded low latency, and high. Using this information allows you to see how consistent were the pings. If your connection is in good condition, these values ​​are more consistent individuals. If there is a lot of noise on your line and you have a packet loss, most likely these values ​​will be inconsistent. In a strong connection, the value "Average" and "Minimum" should be 50 ms or less together. Contact your provider services if these values ​​are seriously inconsistent.

7. Type "Exit" and press "Enter" to close the window.